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We are located in Interior Health Region. New rules require mask wearing in all INDOOR public places. This means our office. Only one person will be permitted in the office with us. We can offer you a disposable mask if you have forgotten yours. If you have a medical reason for not wearing one, you are not permitted inside. Face shields are not an acceptable alternative. As an alternative, we can take care of you outside if you can’t wear a mask. We don’t require you wear a mask anywhere else in the resort, as it’s all outside and we have lots of space for you to socially distance. If you choose to walk into our office without a mask to argue this point, we will add a $100 cleaning surcharge to your bill. This will also likely lead to you being kicked off our property and banned from coming back, so lets not push this part of our rules. Your mask must cover the mouth and nose. We also have hand sanitizer at the door to the office as well as inside the office. Please use it upon entering and leaving.
Our public bathrooms are open but with Covid cases still being a thing, we still suggest that you to use your own facilities in your RV or Cabin. We clean them several times a day, but they are NOT cleaned between uses, so use them at your own risk.
Our studio cabins (2, 3 & 4) are serviced by our central bath house. We have eliminated the “men’s & women’s” public toilets in this building, constructed a 3rd bathroom, installed keyed door handles on all the bathrooms, and now all 3 cabins are serviced by their own private bathroom and sink. This building is closed to the general public.
New regulations for campgrounds demand that we keep track of all guests in case there is a Covid outbreak connected to our resort. Therefore, all visitors are required to register at the office. We will be requesting the names of all visitors be recorded along with contact information (phone number and email address). This is not optional. Even someone stopping by for a minute must register with the office. We have installed hand sanitizing dispensers around the resort in the highest community touch areas (recycling/garbage center, fishing cleaning station, battery charging station etc).
Our RV bathroom building has a single shower, so we wont have to worry about social distancing, but we can’t possibly clean between uses; be advised that this is a high touch area and the user needs to ensure their own safety and sanitation. We have 2 washrooms open to the public and encourage RV users to use their own facilities. Like BC Parks, we must insist that guests come equipped with their own personal sanitizing kits to be used in high traffic areas (hand sanitizer, wipes etc). Our 3 studio cabins that rely on one of our bathroom buildings will have exclusive use of the Cabin bathroom/shower building. The building features 3 bathrooms, 3 sinks and a shower area, each small cabin will have a key to their own toilet room. You are responsible to ensure this door remains locked, to stop anyone else from potentially using it. Each toilet and sink has a Cabin # assigned to it and this is for that Cabin to use exclusively. We will only be cleaning these areas before and after cabins leave. A limit of 2 people at a time permitted in the common area has been instituted to insure social distancing, and as expected, it is a user beware area, with lots of signage to remind users that they are in control of their own sanitation in a community bathroom. In accordance of advised BCDC guidelines we ask that all toilets be flushed with the toilet lid down, in order to prevent the plume of water mist in the air.
We also ask that anyone coming to stay with us do as much shopping as possible at your local stores in preparation for your stay . One of the biggest fears expressed by our neighbours is that the shelves of our small local retailer will be emptied by an influx of outsiders, and of course, if you are sick, stay home!
We will continue to update you as information and rules come our way. For now, stay safe and don’t forget to spend some quality time sorting out your tackle box. All the best from your Moosehaven crew, Russ, Michelle, Brooke & Tyler.